By moving their enterprise software to trusted third-party support, organisations now have complete control as to what they do with their software and when they do it.
Whether customers are migrating from one on-premise environment to another (e.g., JD Edwards to SAP), or from an on-premise environment to the cloud (e.g., Siebel CRM to Salesforce)., or modernizing an ERP system by layering additional services such as automation tools and agentic-AI, or moving to Open Source (e.g. Oracle Database to PostgreSQL) – customers can now do so at their pace, without the influence of vendor pressure.
Innovation and application modernization are major motivators for organizations to adopt third-party support, enabling them to sustain their on-premise applications while funding and enabling their transformation programs.
These companies have stable, functional on-premise applications and choose a third-party to maintain performance, security, and interoperability while they redirect the dramatic savings towards modernization through cloud migration or application transformation.
Third-party support is ideal for organizations that need short-term cost relief or are in a longer-term state of financial hardship. Switching to third-party support is a safe way to achieve immediate cost savings and positively impact your financial performance.
Companies owned or partially funded by private equity firms are often mandated to grow quickly and/or dramatically reduce operating costs, making them prime candidates for third-party support.