ON-DEMAND WEBINAR

Navigating the SAP Maze:
Overcoming Challenges, Budget Constraints, and Upgrade Pressures

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Enhance Your SAP Experience

Expand the value of your on-premise enterprise or infrastructure SAP product set with an experienced third-party SAP support team. By replacing SAP’s limited support contracts with Spinnaker Support, you will experience superior service at a fraction of the cost.

Third-party support

SAP Business Suite & Apps
Third-party support

SAP BI Components
Third-party support

SAP Databases & Technology
Third-party support

SAP Sybase/ASE
Understanding the Benefits of Third-Party Support

Third-party support is a proactive, cost-effective way to replace SAP-provided support. With a team of experienced engineers who are dedicated to your success and driving desired IT outcomes you can resolve issues faster while simultaneously minimizing costs.

Publisher support has advantages immediately after implementation but loses value over time as service levels drop while support costs rise. Spinnaker Support is dedicated to extending the life of your SAP technology for as long as possible – without requiring an upgrade.

  • The Features

Transitioning to third-party SAP support is the most direct route to significantly reducing your IT budget while improving response times and achieving the service quality you deserve.

  • 24/7/365 SAP support from experts
  • Custom code support
  • Interoperability support
  • Global tax & regulatory compliance
  • Full stack vulnerability support and compensating controls
  • Lifetime support for as long as you are using your current version
  • Expert advisory services
  • Usage-based pricing model
A fully integrated suite of support offerings and features
SPINNAKER OFFERINGS

Spinnaker Support

Premier, personalized third-party support for
enterprise software

Spinnaker Managed ServicesTM

Managed services to offload IT operations, augment
staff, and fill capability gaps
SPINNAKER FEATURES

Spinnaker ShieldTM

Proactive full-stack security and vulnerability
protection

Spinnaker IntelligenceTM

AI tools designed to identify issues faster

Spinnaker LinkTM

Interoperability services for the IT ecosystem
Savings with Spinnaker Support

Discover the financial benefits of transitioning to a dedicated third-party support partner.

Calculate Your Savings

Our Third-Party SAP Support Services

Rapid response times, ISO-certified processes, and focused support from our experienced engineers help you maximize your SAP application performance.

Support Service

Break/Fix Services

Maximize the performance of your applications with end-to-end third-party SAP support services for standard code, custom code, or interfaces.

Support Service

Global Tax & Regulatory Compliance

We will maintain your Global Tax and Regulatory Compliance by providing updates for your applications and jurisdictions.
Support Service

Security & Vulnerability Management

Our robust approach to compensating controls addresses vulnerabilities while creating a stronger overall technology framework.

Support Service

Technical Advisory Services

We provide objective insight from seasoned experts to help tackle new or complex issues, like interoperability planning and cloud migration.

Support Service

Archiving Services

Our meticulous onboarding process minimizes disruption and reduces the risk of loss as you transition away from publisher-provided support.

SpinnakerSupport Guarantee Logo
Ultimate Support Guarantee

Switching to third-party support should never be a risk. Our guarantee addresses your top concerns, whether they relate to legal compliance, security, or technical issue coverage. We stand by our customers and behind our service.

Learn More
THE KNOWLEDGE CENTER

Infographic

Don’t Let SAP Scare Tactics Keep You From Switching to Third-Party Support

Blog

CVE vs. OEM-Known vs. Zero-day

Blog

Enhancing SAP Security with Trend Micro and Spinnaker Support: A Winning Combination

Infographic

Escape the Upgrade Maze with Spinnaker Support
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