Enjoy Complete Database Support for SAP Sybase and SAP ASE
Spinnaker Support is a leading global provider of third-party support and managed services for enterprises running SAP Sybase (ASE). Spinnaker Support’s third-party software support replaces SAP’s annual support for less than half the cost, providing an assigned support team and highly personalized service.
Your operations depend on Sybase running smoothly and efficiently so that your transactional data is available at a moment’s notice. By switching to third-party Sybase support, you gain high responsiveness and faster problem resolution when problems do arise. Remain on your existing Sybase solutions for as long as needed and rely on our expert advice when you eventually upgrade or migrate away from your current Sybase version.
Why Replace SAP-Provided Support with Third-Party Support
Following SAP’s acquisition of Sybase in 2011, Sybase customers witnessed a steady decline in the commitment to deliver new innovations, product enhancements, and appropriate support resources.
With the layoffs of Sybase developers and the announced 2025 End of Mainstream Maintenance (EoMM) for Sybase 16.0, organizations like yours are feeling new pressure to either upgrade to SAP HANA or migrate to an alternative database platform.
If your company wishes to extend the life of Sybase, then third-party SAP Sybase support could be the right fit. Global enterprises in nearly every industry have now migrated away from SAP-provided support to our third-party alternative because SAP:
- Raises support fees each year by 2-4%, with no material benefits.
- Has moved Sybase to a primarily self-service model instead of immediate, live assistance.
- Does not assist with customizations and integrations.
- Responds slowly to P2 and P3 issues.
- Tries to force them into unjustifiable upgrades or expensive cloud products.