Why Choose Spinnaker Support

Comprehensive Services

ITIL-centric services, customized for your applications and operations

Delivered As Needed

Responsive managed services, provided 24/7/365

Global Engineering Team

Levels 2 and 3 engineers, with an average of 20+ years’ experience

Escalation, When Needed

Ability to bring in expert Level 4 engineers for more complex issues

Lifetime Assistance

Extending your product performance for as long as you need

Single-Vendor Solution

Consolidate your services, support, and consulting with one trusted partner

What Can Spinnaker Support Do for You?

Your number one task is to have existing, critical systems operating at peak performance. But with staff and budget constraints, you’re also forced to prioritize competing initiatives such as interoperability, scalability, readiness, and security. Spectrum Managed Services solve the conflict by providing the full range of assistance, from 24/7 monitoring to full system management.

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Managed Services

Database

You receive reliable, scalable, 24/7 monitoring services from a team of DBAs with experience across all major database platforms such as SAP, Sybase, Microsoft SQL Server, Oracle Database, PostgreSQL, and more.
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Technical

Transfer the weight of managing your organization’s infrastructure from your team to ours. Our service assumes responsibility for the time-consuming but critical tasks and maintenance for your Oracle, SAP, and JD Edwards enterprise systems.
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Application

Your critical CRM and ERP applications demand constant attention and improvement. Our services offer packages for Salesforce, Oracle, and JD Edwards applications that take over or assist your team with ongoing administration, management, and development tasks.
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Databases

Managed Services

Oracle Database
Managed Services

SAP Sybase ASE
Managed Services

SAP Databases
Managed Services

Microsoft SQL Server
Managed Services

Open Source Databases

JD Edwards

Managed Services

EnterpriseOne & World

Oracle

Managed Services

Oracle E-Business Suite
Managed Services

Oracle Fusion Middleware
Managed Services

Oracle Siebel CRM

SAP

Managed Services

SAP Basis
Managed Services

SAP Business Intelligence

Salesforce

Managed Services

Salesforce Experience Cloud
Managed Services

Salesforce Field Service Lightning
Managed Services

Salesforce Revenue Cloud
Managed Services

Salesforce Sales Cloud
Managed Services

Salesforce Service Cloud
The Knowledge Center
Blog

Guide to ITSM Change Management
Blog

Top Security Risks to Address in an ERP System Vulnerability Report
Blog

Attack Surface Management in 2024
Blog

CVE vs CWE: Differences Explained and FAQs
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