The Advantages of Third-Party SAP HANA Support Services
SAP has clearly stated that HANA is now the foundation of its future database and application strategy. But like many SAP customers, you may not be ready or willing to risk a migration to newer applications.
Spinnaker Support can help to prepare you for that eventual move to S/4HANA, C/4HANA, or other SAP Cloud applications by providing the HANA expertise and cost savings you need today. Spinnaker Support replaces SAP-provided support in a proven, secure, and smart way – delivering superior service more efficiently, and at a dramatically reduced price.
Organizations choose Spinnaker Support because we:
- Immediately reduce the cost of support fees by an average of 62%
- Deliver responses in less than 15 minutes, from Level 4 senior engineers in eight operations centers with our 24/7/365 support
- Support databases, applications, and surrounding technologies to ensure ongoing interoperability, as well as migration and roadmap planning services
- Supply more comprehensive coverage, including for customizations and interoperability issues
- Help extend the life of stable, customized, and productive applications, for as long as you need
- Offer flexible commercial terms that match your licenses and business needs
- Provide a safe haven until other ERP solutions become right for your business
Our large, knowledgeable, and award-winning team of support engineers addresses virtually anything with SAP. Spinnaker Support SAP engineers average over 19 years of experience, filling your knowledge gaps, easing your staffing constraints, and providing expert assistance for complex database and application issues.