Escape from the trap of Oracle’s expensive self-service support model.
If you’re satisfied with your current Oracle ecosystem, you shouldn’t be pressured into costly upgrades or separated from live Oracle support resources. What they don’t want you to know is that they prioritize new business contracts over supporting existing users. As a result, the attention you receive diminishes while your contract fees continue to rise. Oracle’s profits soar – at your expense.
Responsive Service
Our experienced Oracle third-party support engineers will respond to your support requests in under 15 minutes. We support your existing Oracle products without the pressure to upgrade.
Immediate Value
Eliminate Oracle’s degrading support value and increasing fees. Spinnaker’s Oracle E-Business Suite support elevates your experience while cutting maintenance fees by about 60%.
Full Coverage Support
Oracle’s self-support model makes you responsible for your security, custom code, interoperability, and tax and regulatory. We support your existing software exactly how you use it.
Flexible Contract Terms
Strict pricing models and terms lock you into Oracle’s rising contract costs, even as their support diminishes. At Spinnaker Support, you only pay for licenses you use, and we’ll work with you as business conditions impact your license scope.
Unbiased Expertise
Avoid being pressured into unjustifiable upgrades or incompatible cloud products. Unlike Oracle’s profit-prioritizing model, our success revolves around how much value you achieve from your current Oracle E-Business Suite ecosystem.
Defense-In-Depth Security
Oracle’s reactive, one-size-fits-all security patches can put you at risk for outages and security breaches. Our Vulnerability Management Solution combines timely recommendations, configuration updates, virtual patching, proactive monitoring, and operational workarounds to responsibly remediate security issues.
