Oracle tries to have it both ways: a promise of “lifetime support” that inevitably turns out to be limited maintenance. They strip away valuable support features while simultaneously raising your fees. You get stuck in the middle.
Our experienced Oracle third-party support engineers will respond to your support requests in under 15 minutes. We support your existing Oracle products without the pressure to upgrade.
Eliminate Oracle’s degrading support value and increasing fees. Spinnaker’s Oracle E-Business Suite support elevates your experience while cutting maintenance fees by about 60%.
Oracle’s self-support model makes you responsible for your security, custom code, interoperability, and tax and regulatory. We support your existing software exactly how you use it.
Strict pricing models and terms lock you into Oracle’s rising contract costs, even as their support diminishes. At Spinnaker Support, you only pay for licenses you use, and we’ll work with you as business conditions impact your license scope.
Avoid being pressured into unjustifiable upgrades or incompatible cloud products. Unlike Oracle’s profit-prioritizing model, our success revolves around how much value you achieve from your current Oracle E-Business Suite ecosystem.
Oracle’s reactive, one-size-fits-all security patches can put you at risk for outages and security breaches. Our Vulnerability Management Solution combines timely recommendations, configuration updates, virtual patching, proactive monitoring, and operational workarounds to responsibly remediate security issues.
