Continuously Improve Your Siebel CRM Performance
No matter the size of your organization, or what industry you’re in, Spinnaker Support’s Siebel Managed Services works to increase your team’s capacity and capabilities. Whether working side-by-side with your staff on a project basis or assuming complete responsibility for your everyday technology management, our Siebel experts are prepared to perform a wide range of tasks to keep your CRM performing optimally.
Request a Consultation- Versions
- Supported Product Areas
- Supported Industries
- Oracle Siebel CRM Release 5.x, 6.x, 7.x, and 8.x
- Siebel Sales
- Siebel Analytics
- Mobile
- Siebel Marketing
- Dynamic Catalog
- Commerce Analytics
- Dynamic Pricer
- Quote & Order
- Siebel Contact Center
- Service Analytics
- Field Service
- Help Desk
- Mobile Solutions
- Social
- CRM Technology (all)
- Industry Solutions (most)
- Aerospace
- Communications
- Defense
- Financial Services
- High Technology
- Manufacturing
- Public Sector
- Universities
- And more…
Spinnaker Support’s Managed Services team is ready to assume full responsibility for the IT operations that are overwhelming your department. As such, the extent and types of specialized services we offer are covered under Level 2 and Level 3 of ITIL’s framework and set of best practices for ITSM.
Because Spinnaker Support provides third-party Siebel CRM support, in addition to managed services, we’re able to hand off the most complex of your Siebel issues to our Level 4 Oracle support engineers for resolution.
Our ongoing services cover the following tasks on any Siebel platform (in-house, Cloud or hybrid, GCI, AWS, and Azure):
- Monitoring
- Alerting
- Health checks
- Security audits
- Clones
- Backups and recovery
- User request management
- Performance tuning
- Patching
- Change management
- Code deployment
