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Oracle E-Business Suite Support and Managed Services2019-01-31T15:40:49+00:00

About Our EBS Support Services

Spinnaker Support delivers a blend of Oracle E-Business Suite (EBS) services unlike those from any other EBS support services provider. Gartner recognizes Spinnaker Support as one of just two “pure-play” maintenance and support providers and the only one that adds managed services and consulting.

Hundreds of organizations in more than 90 countries have already benefited from Spinnaker Support’s unique set of services, including:

  • Third-party Oracle EBS support – World-class annual maintenance and support at a fraction of the cost of Oracle support fees. These support services combine break/fix, tax and regulatory updates, and general inquiry support across the entire application technology stack.
  • Oracle EBS Managed Services – Menu of application and technology management services that sustain or optimize business performance, reduce IT costs, free up staff, and reduce vendor count (when blended with Spinnaker Support’s Oracle EBS support services).
  • Oracle EBS Consulting – Bite-sized, cost effective projects for a range of needs including application roadmap planning, proof-of-concepts, staff augmentation, and upgrade and cloud migration strategy.

Spinnaker Support employs highly experienced software engineers working from Denver, London, Mumbai, Singapore, and Tel-Aviv. We are supporting more than 60 EBS products spanning versions 10.7 through 12.2x.

Helping our EBS clients journey from on-premise to hybrid to cloud

  • Bug/Break Find and Fix Support
  • Global Tax and Regulatory Compliance
  • General Inquiries and Advice
  • Application Management
  • Application Development
  • Infrastructure & Operations Management
  • Interoperability
  • Virtualization
  • Cloud Integration/Migration

5 Moments That Define Your Spinnaker Support Experience:

DEEP KNOWLEDGE

The moment you realize we already have intimate knowledge of your account—and won’t push you to an inexperienced junior resource

SERVICE UPGRADES

The moment all the Oracle support services that were slowly stripped away reappear

SURPRISINGLY AFFORDABLE

The moment you realize that we consistently provide better service at a lower price point

UNLOCKED VALUE

The moment you assign newly liberated resources to work on other strategic priorities

ZERO BACKLOG

The first moment all of your tickets—new and pre-existing—have been closed out

Awards and Certificates

We are leaders in third-party support with the accolades to prove it.

Let's Talk

Our clients consistently rate our award-winning support at >98% satisfaction. Let’s talk about whether Spinnaker Support is right for you.

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