Keep Oracle E-Business Suite (EBS) running smoothly, securely, and in compliance with Spinnaker Support Managed Services. Whether you need us to assume complete responsibility for everyday EBS IT operations –– or simply expand your department’s capacity and capabilities –– our team of experts is experienced with every EBS enterprise application and its surrounding technology environment.
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- Supported Product Areas
- Supported Technologies
- Oracle E-Business Suite Release 10.7 and later
- All associated technologies such as Oracle Database, Oracle Fusion Middleware, and more
- Advanced Procurement
- CRM
- Financial Management
- Human Capital Management
- Payroll
- Project Portfolio Management
- Service Management
- Supply Chain Management
- Value Chain Execution
- Value Chain Planning
- Alerts
- Application Services (iAS)
- Application Framework (OAF)
- Applications Object Library (AOL)
- BI Publisher / Reports
- Forms
- Java
- Oracle RDBMS
- Payroll
- PL/SQL
- Workflow
Spinnaker Support assumes an ongoing responsibility for E-Business Suite within your operations. These include:
- Monitoring
- Alerting
- Health Checks
- Security Audits
- Clones
- Backups and Recovery
- User Request Management
- Performance Tuning
- Patching
- Change Management
- Code Deployment
Comprehensive Services
We align our robust array of ITIL-centric services to your unique needs.
24/7/365 Assistance
Our around-the-clock services are available anytime you need them, no matter where you are.
Global Engineering Team
Spinnaker experts operate from 12 locations throughout the world, in 14 languages.
Ability to Escalate
No issue is too complex when our Level 4 engineers are available for escalation.
Seasoned Experts
Averaging 20+ years’ Oracle experience, our specialists are prepared for any challenge.
'Lifetime' Support
Without pressuring you to upgrade, we’ll service your software for as long as you have it.
High Ratings
Year after year, our customer satisfaction ratings have exceeded 98%.
Trustworthy Services
More than 1,300 customers have partnered with us for services that are free from any legal risk.
Flexible Service Options
We’re happy to help on a project-only basis and/or adapt our services to your evolving needs.
“My points of contact are always very helpful, knowledgeable, and very efficient. We have developed an awesome working relationship.”
– Construction Industry
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