What Is Managed Services –– and How Does It Benefit Your Business?

“Managed Services” is a collection of technical and application functions outsourced to a Managed Services Provider (MSP). As an MSP, Spinnaker Support delivers a global team of award-winning database experts that assumes full responsibility for various ongoing tasks within your operations.

  • THE BENEFITS

Spinnaker Managed Services provides the following services for Open Source Databases:

  • 24/7 Database Monitoring
  • Database Environment Assessment
  • Baseline & Periodic Database Assessment
  • System Health Checks
  • Periodic Status Reporting
  • Database Security
  • Database Backup & Restoration
  • Data Corruption Support
  • Proactive Support Measures (Preventative Maintenance)
  • Troubleshooting
  • Database Enhancements
  • Performance & Tuning

Spinnaker Managed for your Open Source Database Services

Global Engineering Team

Spinnaker experts operate from 12 locations throughout the world, in 14 languages.

Ability to Escalate

No issue is too complex when our Level 4 engineers are available for escalation.

Seasoned Experts

Averaging 20 years’ database experience, our specialists are prepared for any challenge.

“Lifetime” Support

Without pressuring you to upgrade, we’ll service your software for as long as you have it.

High Ratings

Year after year, our customer satisfaction ratings exceed 98%.

Trustworthy Services

More than 1,300 customers have partnered with us for services that are free from any legal risk.

Flexible Service Options

We’re happy to help on a project-only basis and/or adapt our services to your evolving needs.