Complimentary Gartner Research: “How to Cut Software and SaaS Costs and Quickly Improve Cash Flow in Times of Crisis” (2020)

Published in the spring of 2020, this research offers financially challenged organizations multiple recommendations for methods to renegotiate and restructure software and SaaS contracts.

For every organization paying annual support fees to Oracle or SAP, we recommend Gartner’s recently released “How to Cut Software and SaaS Costs and Quickly Improve Cash Flow in Times of Crisis.” This new research provides a wide range of recommendations from how to restructure payments to negotiating tactics to external options like third-party software support.

Topics covered include how to:

Press your vendors to restructure payments

Cut costs quickly by reducing, suspending or terminating shelfware and support 

Increase negotiation leverage through vendor incentives


Download the 
Gartner Research

If your organization is experiencing financial disruption, you could find cost relief by addressing your current software and SaaS contracts. Even with multiyear software and SaaS commitments, you may have more options than you realize to deliver relief for the next half-year to year.

In our opinion, this is ideal for organizations that:

Are under pressure to reduce annual IT costs

Want advice on immediate options to quickly improve cash flow

Feel dissatisfied with the quality of their Oracle- and SAP-provided support

Spinnaker Support 2020

According to Gartner, “As an alternative to dropping support altogether for IBM, Oracle and SAP software, consider moving to third-party support.”

Gartner, How to Cut Software and SaaS Costs and Quickly Improve Cash Flow in Times of Crisis, 9 April 2020, Christiaan Murphy, Hannah Decker

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