Enterprise Software Support Services2018-11-01T19:28:04+00:00

Services

Delivering a unique, high-value combination of full stack services that keep Oracle and SAP applications running at peak performance from on-premise to hybrid to cloud

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Oracle and SAP Software Maintenance and Support Services

Spinnaker Support, the leading global provider of third-party software support, managed services, and consulting, brings a rare combination of Oracle and SAP support services that clients around the world are quickly adopting. Our applications and database Support Services include:

  • Third-Party Oracle and SAP Support – ultra-responsive, best-in-class break-fix support, tax and regulatory updates, and general inquiry support at the industry’s lowest price point – includes a powerful set of technology advisory services delivered from our Technology Center of Excellence
  • Managed Services – high-value application and technical managed services designed to optimize performance, build in agility and flexibility, reduce cost and complexity, and mitigate risk – complemented by a powerful array of technology advisory services
  • Business and IT Consulting – focused, smart consulting services helping clients build and execute strategic business and IT initiatives – including implementation and migration support, roadmap planning, staff augmentation, and more

As part of any third-party support or managed services agreement, Spinnaker Support provides a complementary set of technology advisory services delivered by our Technology Center of Excellence experts located in nine regional operations centers.

Virtually every CIO is on a march to the cloud. Each route is different, depending on application landscape, surrounding technologies, geographic footprint, industry served, business strategy, and target timeframe. SAP and Oracle users are faced with tough decisions. Spinnaker Support helps you simplify decision making and accelerate innovation and cloud migration through our technology support and expert advice on crucial topics, including:

  • Interoperability Support – to help manage the changes in diverse application, database, and other computer system layers of any technology stack that can ripple across SAP and Oracle enterprise applications
  • Security and Vulnerability Support – the first third-party applications support and managed services provider to deliver full stack Oracle and SAP security and vulnerability support and services
  • Global Tax, Regulatory, and Compliance Updates – personalized, timely global tax and regulatory updates so our clients avoid constant research, monitoring, and gathering of ever-emerging change
  • Virtualization Support – to better maintain IT infrastructure, reduce cost, enhance system back-up and disaster recovery, improve testing, and gain easier route to cloud
  • Cloud Migration Support – advisory and support services that free our client’s time and resources for an accelerated journey to the cloud.

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Our clients consistently rate our award-winning support at >98% satisfaction. Let’s talk about whether Spinnaker Support is right for you.

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