OracleDB

Feb 6, 2020

It’s Time to Cut the Cord with Oracle-Provided Support

2020-02-12T13:32:23-07:00

“Cutting the cord” has become common in our personal lives.

February 6, 2020 READ MORE

Feb 5, 2020

What We Mean by “Covering the Entire Oracle Technical Stack”

2020-02-12T13:31:52-07:00

At Spinnaker Support, our third-party Oracle support and managed services cover far more than just the application layer.

February 5, 2020 READ MORE

Dec 5, 2019

Oracle Premier and Extended Support Deadline Roundup for Q4 2019

2019-12-11T10:30:52-07:00

Oracle updates its Lifetime Support Policies on a regular basis, and the Oracle product lists are extensive and comprehensive.

December 5, 2019 READ MORE

Nov 6, 2019

Ticket Example: How A Support Provider Familiar with Your Systems Can Solve More Problems, Faster

2019-11-26T12:29:49-07:00

The example below demonstrates how we resolved not one, but two interoperability issues using a similar technology solution for Oracle Database and E-Business Suite.

November 6, 2019 READ MORE

Sep 12, 2019

eBook: 10 Organizations Using Third-Party Oracle Database Support

2019-12-10T09:43:42-07:00

We are often asked, “What exactly is third-party support?”

September 12, 2019 READ MORE

Aug 14, 2019

7 Steps to Evaluating a Third-Party Software Support Vendor

2019-08-14T08:35:02-07:00

  At Spinnaker Support, we hold that third-party software support isn’t just a service, it’s a partnership

August 14, 2019 READ MORE

Aug 8, 2019

What Is the Difference between Software Support and Managed Services?

2020-01-13T13:40:10-07:00

For companies researching alternatives for Oracle and SAP support and services, the market can be a confusing place.

August 8, 2019 READ MORE

Jul 26, 2019

How Third-Party Software Support Helps You to the Cloud

2019-08-08T10:08:19-07:00

Published in “Digital Transformation” supplement distributed by The Times on 25 July 2019 IT professionals are deploying third-party Oracle and SAP support to help fund digital transformations, accelerate innovation and assist with the migration to, and support of, new cloud-based systems For business owners and C-suite executives, digital transformation means far more than system integration or migration.

July 26, 2019 READ MORE

Jul 16, 2019

Roadblocks to Leaving Oracle and SAP Support #4: Leaving Publisher Support Means Punishment Upon Return

2019-08-08T09:57:51-07:00

Our ongoing “Roadblock” blog series describes the tactics favored by SAP and Oracle account managers as they attempt to dissuade inquiring customers from switching to third-party support.

July 16, 2019 READ MORE

Jul 2, 2019

Roadblocks to Leaving Oracle and SAP Support: #3 The Legality of Third-Party Support

2019-08-08T09:58:39-07:00

Challenging the Legality of Third-Party Support Our ongoing Roadblock blog series describes several of the tactics favored by SAP and Oracle account managers as they attempt to dissuade unhappy customers from switching to third-party support.

July 2, 2019 READ MORE

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