OracleDB

Feb 14, 2019

Oracle and SAP Software Support Doesn’t Have to Leave you Feeling Empty

2019-02-27T10:08:51+00:00

On February 6, 2019, Vinnie Mirchandani posted an article entitled Software Maintenance “Empty Calories” that immediately caught our attention. Mirchandani is a prolific blogger, book author, and CEO of Deal Architect, ...

February 14, 2019 READ MORE

Feb 7, 2019

What All Sourcing and Procurement Professionals Need to Know about Oracle and SAP Third-Party Support 

2019-02-19T13:47:25+00:00

Happy 2019…or, if you’re a procurement, sourcing, or vendor management professional, maybe not so happy.   Never before has there been so much pressure to identify solution providers that help your company innovate,...

February 7, 2019 READ MORE

Nov 15, 2018

Spinnaker Support Named to CIOReview’s Top 20 Most Promising Oracle Solution Providers 2018

2018-11-15T13:43:02+00:00

Spinnaker Support, a leading and trusted global provider of SAP and Oracle third-party support, today announced they have been named to the Top 20 Most Promising Oracle Solution Providers 2018 list by CIOReview Magazine....

November 15, 2018 READ MORE

Sep 26, 2018

Spinnaker Support Manifesto – Support Should be Supportive

2018-11-05T12:52:40+00:00

Spinnaker Support is celebrating its 10-year anniversary. Back in 2008, we built our company around one simple concept: . As Oracle and SAP have aggressively morphed into lower-touch service,...

September 26, 2018 READ MORE

Aug 2, 2018

Innovate Your Oracle Landscape through Spinnaker Support

2018-11-05T12:55:47+00:00

It is a common misconception that leaving Oracle support and joining a third-party support provider like Spinnaker Support inhibits IT innovation. However, my 15 years of experience indicates that companies find third-party support providers liberat...

August 2, 2018 READ MORE

Jun 19, 2018

2018 Annual Customer Satisfaction Survey Results

2019-02-19T13:46:16+00:00

Spinnaker Support recently completed our 2018 annual customer satisfaction survey, covering the 2017 fiscal year. We couldn’t be prouder to announce a record 98.7% overall customer satisfaction score. We sincerely appreciate the more than 500 cust...

June 19, 2018 READ MORE

May 2, 2018

Should Oracle Customers End the Constant Push to Upgrade?

2018-11-05T12:59:44+00:00

Most Oracle users have a good handle on their short-to-mid-term ERP upgrade release strategies. However, exorbitant upgrade costs make it increasingly more difficult for businesses to justify retaining Oracle’s Premier-level of on-premise support....

May 2, 2018 READ MORE

Apr 19, 2018

Can Oracle Limit and Control the Usage of Your Licensed Software?

2018-11-05T12:59:56+00:00

In Spinnaker Support’s newest white paper, entitled “Why It’s the Right Time to Sever Ties with Oracle’s Application Support”, we include a section on roadblocks and tactics deployed by Oracle to counter its third-party support...

April 19, 2018 READ MORE

Apr 5, 2018

Oracle Support Approaches… Service-First or Software-First

2018-11-05T13:00:13+00:00

There are many sources of information that compare features and benefits of software vendor support to third-party support. Oracle customers can investigate the differences using websites, blogs, analyst notes,...

April 5, 2018 READ MORE

Mar 7, 2018

Oracle Audits; Triggers, Considerations, and Tips

2018-11-05T13:02:38+00:00

Oracle customers that are considering a switch to third-party support sometimes ask us if terminating their Oracle support contract will trigger an audit. We tell them that there are numerous audit triggers. Spinnaker Support has transitioned hundred...

March 7, 2018 READ MORE

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