JDE

Apr 27, 2016

Our Support Enables Their Support

2018-11-01T19:33:01-07:00

April 27, 2016 READ MORE

Apr 10, 2016

Hooray! The Denver Post has just recognized Spinnaker Support as a top workplace

2018-11-01T19:33:03-07:00

The long-term success of a service provider like Spinnaker Support is often dictated by the satisfaction and loyalty of its customers… and of course its employees.

April 10, 2016 READ MORE

Mar 17, 2016

Customer Satisfaction in Action; Third-Party Support Done Right

2018-11-01T19:33:05-07:00

A customer recently called me and conveyed how pleased they were with our third-party support response, tenacity, and expertise. 

March 17, 2016 READ MORE

Mar 11, 2016

Customers remain highly satisfied with our third-party software support

2018-11-01T19:33:08-07:00

Our customers have spoken.

March 11, 2016 READ MORE

Mar 3, 2016

Manage UK public sector IT costs with third-party software maintenance

2018-11-01T19:33:12-07:00

Storm clouds gathering over Westminster George Osborne, Chancellor of the Exchequer, wants government departments to reduce budgets by up to 40% BUT…… The Government is also committed to improving Public Services.

March 3, 2016 READ MORE

Jan 12, 2016

Dedicated Team = Customer Satisfaction

2018-11-01T19:33:19-07:00

Last month, another one of our JD Edwards support engineers passed the IT Infrastructure Library™ (ITIL) Foundation examination.

January 12, 2016 READ MORE

Dec 9, 2015

Build the Business Case for Third-Party Support

2018-11-01T19:33:21-07:00

A Guide for Procurement and Sourcing Professionals Spinnaker Support recently sponsored and exhibited at two Gartner IT Asset Management conferences in the US and UK.

December 9, 2015 READ MORE

Jul 10, 2015

Delivering Oracle and SAP Software Support the Right Way

2018-11-01T19:33:26-07:00

Third-party software support is being adopted by a growing number of organizations to replace support provided by large enterprise software giants SAP and Oracle.

July 10, 2015 READ MORE

May 13, 2015

Is Oracle Making You See Red Too?

2018-11-01T19:33:31-07:00

Steven Zolman of Net(net), Inc.

May 13, 2015 READ MORE

Nov 5, 2014

Solving Customer Issues From Unusual Places

2018-11-01T19:33:43-07:00

Spinnaker Support’s Account Support Leads (ASLs) are responsible for keeping clients happy and satisfied after a third-party software maintenance or managed service contract has been signed.

November 5, 2014 READ MORE

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Our clients consistently rate our award-winning support at >98% satisfaction. Let’s talk about whether Spinnaker Support is right for you.