Written By Spinnaker Support
Enterprise Software Support and Managed Services from Spinnaker Support Whether you run Oracle, SAP, or Salesforce, we’ll help you conquer your software challenges once and for all.

Enhancing service management with ITIL best practices

Posted on: 17 Oct 2023

When enterprises grow, so do the challenges of managing their IT issues:  Inefficient ticket management and IT workflows  Information security risks and data breaches Limited IT resources and skills shortage Rising IT costs and budget constraints Compliance and regulatory requirements IT service management (ITSM) addresses these issues by providing businesses with a structured framework to … Continue reading Enhancing service management with ITIL best practices

Dynamics 365 Review: How Does the Microsoft ERP Stack Up?

Posted on: 16 Oct 2023

An Enterprise Resource Planning (ERP) software system is a terrific way to consolidate business data and functions into one integrated platform. However, there are a lot of ERP software vendors out there. Choosing the right one can be challenging. One of the longest-running ERP software providers is Microsoft. Their flagship ERP product, Microsoft Dynamics 365, … Continue reading Dynamics 365 Review: How Does the Microsoft ERP Stack Up?

What Is ITIL Training? (+Benefits)

Posted on: 16 Oct 2023

Companies are increasingly investing in digital transformation to streamline processes and deliver better customer experiences. However, these initiatives will only gain traction within a robust IT service management (ITSM) framework. This is where Information Technology Infrastructure Library (ITIL) comes in — an ITSM framework that lays out industry best practices for delivering IT services to … Continue reading What Is ITIL Training? (+Benefits)

Biggest Dreamforce Announcements and Beyond

Posted on: 12 Oct 2023

Introduction: Against the backdrop of Dreamforce, Salesforce’s premier annual event, several key themes have emerged, shedding light on the company’s dynamic approach to technology innovation, particularly its dedication to integrating AI and Large Language Models (LLMs) into its ecosystem. These themes collectively reflect the core principles and challenges Salesforce aims to address at Dreamforce:  Common … Continue reading Biggest Dreamforce Announcements and Beyond

An Overview of SAP Managed Services: Choose the Right MSP

Posted on: 06 Oct 2023

Enterprise resource planning (ERP) solutions like SAP are essential tools for businesses to centralize their operations. However, managing and maintaining an SAP environment isn’t easy, as it often requires strong technical skills. To make matters trickier, vendor support is expensive. Is this really the best way to receive ongoing support for your SAP solution? How … Continue reading An Overview of SAP Managed Services: Choose the Right MSP

Best Practices for ERP Migration

Posted on: 06 Oct 2023

Your organization relies on an enterprise resource planning (ERP) solution to manage your core business processes. But staying competitive means keeping up with advancing technology. Businesses are increasingly migrating away from legacy on-premises solutions with outdated technology and into cutting-edge contemporary ERPs — often based in the cloud. While a powerful ERP can help your … Continue reading Best Practices for ERP Migration

Best Practices for a Successful Software Migration Plan

Posted on: 06 Oct 2023

You need a software migration plan if you tick any of these: You want to use advanced features, like better security and workflows of the new software Your organization is undergoing a merger, and you want to integrate different software systems Your current software lacks scalability, hindering your growth potential You want to stay ahead … Continue reading Best Practices for a Successful Software Migration Plan

SAP S/4HANA: Public vs. Private Cloud Edition

Posted on: 06 Oct 2023

If you’re currently running SAP software, you’re racing against the clock. You face the impending 2027 sunset date for ECC support and pressure from SAP to migrate your entire estate to the S/4HANA cloud, which is no small task. This leaves SAP users weighing their options, trying to measure how exactly S/4HANA will affect IT … Continue reading SAP S/4HANA: Public vs. Private Cloud Edition

What is SAP Cloud Integration?

Posted on: 05 Oct 2023

SAP is a versatile platform that you can customize to meet your business management needs. But there’s a good chance you don’t use SAP for everything. You might use SAP for procurement and inventory management and other applications for sales, for example. However, continuing to operate with disparate systems can affect data quality and lead … Continue reading What is SAP Cloud Integration?

The Ultimate Guide to Successful SAP Implementation

Posted on: 05 Oct 2023

SAP implementation can be a complex process. That’s because it typically involves multiple phases, including planning, system design, configuration, testing, and training. In addition, successful implementation requires careful collaboration between IT teams, functional experts, and end-users. However, the right approach and support can lead to significant business growth and efficiency. In this comprehensive guide, we’ll … Continue reading The Ultimate Guide to Successful SAP Implementation