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Enterprise Software Support and Managed Services from Spinnaker Support Whether you run Oracle, SAP, or Salesforce, we’ll help you conquer your software challenges once and for all.

A Guide to ITIL Change Management

Posted on: 17 Oct 2023

A Guide to ITIL Change Management Businesses deal with changing requirements, whether they’re from their customers or for their internal processes, and addressing them effectively is key to their survival. However, just 34% of change initiatives are successful. Considering the average company has implemented five major changes that have had a noticeable business impact within … Continue reading A Guide to ITIL Change Management

Leveraging IT Support Models for Business Continuity

Posted on: 17 Oct 2023

Businesses rely on IT support to remain competitive and operational. Since customers want faster, better, and more convenient IT support, companies must work hard to develop new support models and capabilities to meet their needs. IT support models enable you to set up scalable and effective strategies to serve your customers better and help you … Continue reading Leveraging IT Support Models for Business Continuity

A Step-by-Step Guide to Software License Compliance in 2023

Posted on: 17 Oct 2023

Navigating Software License Compliance: Step-by-Step Guide  Modern businesses heavily rely on software, making license compliance vital. Beyond every user interface is a network of contracts and licenses governing software usage. The shifting landscape has amplified compliance challenges, especially for businesses juggling multiple software subscriptions. In this article, we’ll delve into software license compliance, spotlight CISO’s … Continue reading A Step-by-Step Guide to Software License Compliance in 2023

Understand the Differences Between SAP ECC and SAP S/4HANA

Posted on: 17 Oct 2023

Introduction Enterprise resource planning (ERP) solutions help businesses coordinate activities across departments, including finance, HR, procurement, and manufacturing. ERP drives business success by increasing efficiency and facilitating complex tasks that would be difficult or impossible to manage manually.  SAP is the world’s leading provider of ERP solutions, with its customers generating 87% of all global … Continue reading Understand the Differences Between SAP ECC and SAP S/4HANA

Top 10 Benefits of the Managed Services Model

Posted on: 17 Oct 2023

Businesses waste at least a third of their IT budgets on products and services that are either underused or not used at all. This is a problem no matter the size of the company: unchecked sprawl for larger companies and teething problems for smaller ones. At this level of waste, reining in spending would require … Continue reading Top 10 Benefits of the Managed Services Model

Successful Data Migration: Best Practices and Strategies

Posted on: 17 Oct 2023

Top Strategies and Best Practices for a Successful Data Migration Companies must migrate their data when they implement new technologies and upgrade their infrastructure. However, about 60% of infrastructure and operations (I&O) leaders will face over-budget migration costs, due to complications such as dependency bottlenecks, rushed workload assessments, and choosing a migration partner without the … Continue reading Successful Data Migration: Best Practices and Strategies

Enhancing service management with ITIL best practices

Posted on: 17 Oct 2023

When enterprises grow, so do the challenges of managing their IT issues:  Inefficient ticket management and IT workflows  Information security risks and data breaches Limited IT resources and skills shortage Rising IT costs and budget constraints Compliance and regulatory requirements IT service management (ITSM) addresses these issues by providing businesses with a structured framework to … Continue reading Enhancing service management with ITIL best practices

Dynamics 365 Review: How Does the Microsoft ERP Stack Up?

Posted on: 16 Oct 2023

An Enterprise Resource Planning (ERP) software system is a terrific way to consolidate business data and functions into one integrated platform. However, there are a lot of ERP software vendors out there. Choosing the right one can be challenging. One of the longest-running ERP software providers is Microsoft. Their flagship ERP product, Microsoft Dynamics 365, … Continue reading Dynamics 365 Review: How Does the Microsoft ERP Stack Up?

What Is ITIL Training? (+Benefits)

Posted on: 16 Oct 2023

Companies are increasingly investing in digital transformation to streamline processes and deliver better customer experiences. However, these initiatives will only gain traction within a robust IT service management (ITSM) framework. This is where Information Technology Infrastructure Library (ITIL) comes in — an ITSM framework that lays out industry best practices for delivering IT services to … Continue reading What Is ITIL Training? (+Benefits)

Biggest Dreamforce Announcements and Beyond

Posted on: 12 Oct 2023

Introduction: Against the backdrop of Dreamforce, Salesforce’s premier annual event, several key themes have emerged, shedding light on the company’s dynamic approach to technology innovation, particularly its dedication to integrating AI and Large Language Models (LLMs) into its ecosystem. These themes collectively reflect the core principles and challenges Salesforce aims to address at Dreamforce:  Common … Continue reading Biggest Dreamforce Announcements and Beyond