About Michelle Wilkinson

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So far Michelle Wilkinson has created 436 blog entries.
Jan 23, 2020

Leadership Profile: Bob Harland, SVP of Global Support Services


January 23, 2020 | Larry Goldman | Senior Director, Product Marketing Bob Harland, Senior Vice President of Global Support Services at Spinnaker Support, is integral to the ongoing success of Spinnaker Support customers.

January 23, 2020 READ MORE

Jan 16, 2020

Examples of Popular Oracle Security Topics and How We Address CVEs


While many businesses slowed down during the past few weeks, the insidious community of global hackers did not take a holiday break.

January 16, 2020 READ MORE

Jan 6, 2020

Welcome to 2020: Predictions and Promises from the CEO


It’s my pleasure to kick off the new year and wish you all – customers, soon-to-be customers, and friends – a very successful and rewarding 2020.

January 6, 2020 READ MORE

Dec 23, 2019

Start Your New Year with Security Top of Mind


Spinnaker Support’s security team is beginning its ISO/IEC 27001:2013 audit cycle and keeping UK Cyber Essentials and Privacy (Privacy Shield/GDPR/California etc.)

December 23, 2019 READ MORE

Dec 20, 2019

Third-Party Support, as Viewed from a JD Edwards CNC’s Perspective


When I first applied to Spinnaker Support for the position of JD Edwards Technical Support, I was a bit worried.

December 20, 2019 READ MORE

Dec 12, 2019

eBook: Real-World Ticket Examples from Third-Party Software Support


Organizations considering third-party Oracle or SAP support always ask about the “actual” user experience: Who responds?

December 12, 2019 READ MORE

Dec 5, 2019

Oracle Premier and Extended Support Deadline Roundup for Q4 2019


Oracle updates its Lifetime Support Policies on a regular basis, and the Oracle product lists are extensive and comprehensive.

December 5, 2019 READ MORE

Nov 26, 2019

How to Stay on SAP ASE and Sybase for as Long as You Want


November 26, 2019 | Larry Goldman | Senior Director, Product Marketing In a previous blog post – What Is the Future of SAP ASE / Sybase?

November 26, 2019 READ MORE

Nov 21, 2019

Gartner Publishes Research for CIOs Considering Third-Party ERP Support


November 21, 2019 READ MORE

Nov 13, 2019

How to Survive the Move from On-Premise to Cloud


Last week at the Gartner IT Symposium/Xpo™ in Barcelona, Spain, I spoke to attendees on a topic that has caused no end of anxiety for many of our customers: how to know when – or even if – a cloud migration is best for their IT strategy.

November 13, 2019 READ MORE

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