mwilkinson

About Michelle Wilkinson

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So far Michelle Wilkinson has created 412 blog entries.
Aug 22, 2019

How Oracle Customers Can Address the Internet Explorer 10 “End of Life” in 2020

2019-08-22T14:36:37+00:00

If you haven’t yet heard, Microsoft is ending support for Internet Explorer (IE) version 10 as of January 2020. From that time onward, Microsoft will only support IE 11 on the following Windows operating systems: Windows 7 SP1 Windows 8.1 Update ...

August 22, 2019 READ MORE

Aug 22, 2019

Spinnaker Support Announces First Half 2019 Highlights

2019-08-22T13:31:52+00:00

 – Spinnaker Support, a leading global provider of Oracle and SAP third-party support and managed services, today announced first half highlights for the period ending June 30, 2019. Record revenues,...

August 22, 2019 READ MORE

Aug 15, 2019

Spinnaker Support Releases Enhanced Security Solution for Customers that Run Oracle and SAP

2019-08-14T15:25:57+00:00

Comprehensive Security Methodology Now Includes Virtual Patching Tool, Powered by McAfee – Spinnaker Support, a leading global provider of Oracle and SAP third-party support services, today announced the release of its updated security and vulnera...

August 15, 2019 READ MORE

Aug 14, 2019

7 Steps to Evaluating a Third-Party Software Support Vendor

2019-08-14T08:35:02+00:00

  At Spinnaker Support, we hold that third-party software support isn’t just a service, it’s a partnership. To achieve that state, both parties – customer and vendor – must be comfortable committing to a working relationship that c...

August 14, 2019 READ MORE

Aug 8, 2019

What Is the Difference between Software Support and Managed Services?

2019-08-14T13:07:15+00:00

For companies researching alternatives for Oracle and SAP support and services, the market can be a confusing place. Vendors use interchangeable terminology, defining their services in very non-standard ways and making one-to-one comparisons nearly ...

August 8, 2019 READ MORE

Aug 5, 2019

Experience A Year of SAP Third-Party Software Support

2019-08-08T09:55:42+00:00

As the end-of-September deadline for renewing SAP support draws ever closer, you’ve likely been holding vital discussions regarding your 2020 strategy and budget. Where can you cut unnecessary expenses? How can you afford new hires or support init...

August 5, 2019 READ MORE

Jul 26, 2019

How Third-Party Software Support Helps You to the Cloud

2019-08-08T10:08:19+00:00

Published in “Digital Transformation” supplement distributed by The Times on 25 July 2019 IT professionals are deploying third-party Oracle and SAP support to help fund digital transformations, accelerate innovation and assist with the migration...

July 26, 2019 READ MORE

Jul 25, 2019

What Is the Future of SAP ASE / Sybase?

2019-08-08T09:56:52+00:00

For decades, Sybase, now SAP Adaptive Server Enterprise (ASE) and related products, has been a popular relational enterprise database management system. Customers appreciate the accelerated transaction processing, high availability,...

July 25, 2019 READ MORE

Jul 16, 2019

Roadblocks to Leaving Oracle and SAP Support #4: Leaving Publisher Support Means Punishment Upon Return

2019-08-08T09:57:51+00:00

Our ongoing “Roadblock” blog series describes the tactics favored by SAP and Oracle account managers as they attempt to dissuade inquiring customers from switching to third-party support. Here,...

July 16, 2019 READ MORE

Jul 2, 2019

Roadblocks to Leaving Oracle and SAP Support: #3 The Legality of Third-Party Support

2019-08-08T09:58:39+00:00

Challenging the Legality of Third-Party Support Our ongoing Roadblock blog series describes several of the tactics favored by SAP and Oracle account managers as they attempt to dissuade unhappy customers from switching to third-party support....

July 2, 2019 READ MORE

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