Complimentary Gartner Research: “Use SAP’s Business Suite 7 Support Extension to Manage Costs and Optimize Your S/4HANA Transition” (2020)

Published in the spring of 2020, this research provides SAP Business Suite 7 (ECC) customers with recommendations for how to best make use of the expanded ERP deadline.

Spinnaker Support 2020

Gartner, Use SAP’s Business Suite 7 Support Extension to Manage Costs and Optimize Your S/4HANA Transition, 21 April 2020, Bill Ryan, Lori Samolsky, Fabio Di Capua, Roberto Sacco, Jocelyn Gerard

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

In February of this year, SAP gave its Business Suite 7 customers the gift of time. By extending Business Suite 7 (ECC) support through 2030, SAP customers can hold off a while longer on committing to an ERP strategy.

This reprieve, though only a few years, offers you an unexpected opportunity for your ERP strategy. Whether you are beginning to plan or are already underway, you now have less pressure and more time to consider what will assuredly be a time-consuming, expensive, and disruptive major migration. 

To assist your efforts, Spinnaker Support is pleased to offer you a complimentary copy of Gartner’s recently released research on the 2027 extension, “Use SAP’s Business Suite 7 Support Extension to Manage Costs and Optimize Your S/4HANA Transition.”

According to Gartner, “If the S/4HANA business case does not justify a transition, analyze whether the benefits derived from your existing support payments will justify the cost over the next seven to 10 years. Seriously evaluate lower-cost SAP or third-party support options if the value of new releases is limited.

Third-party maintenance is one of the options that procurement should always explore as a cost-savings opportunity.

Download the Gartner Research

Topics covered include how to:

Assess your S/4HANA business case and organizational readiness 

Use SAP’s new focus on transparency to gather the data you need to improve negotiations 

Compare your current SAP support cost and value as compared to third-party support options

In our opinion, this research is ideal for sourcing, procurement, and IT leaders who:

Are under pressure to reduce annual IT costs

Want an objective overview of their ECC migration options 

Feel dissatisfied with the quality of their SAP-provided support