Oracle Database Managed Services and Consulting
Since 2008, Spinnaker Support has delivered managed services and consulting alone or in combination with its third-party support for Oracle Database and the associated application and technology stack.
Our Oracle Database managed services and consulting knowledge and skill sets encompass virtually every Oracle enterprise application and the entire surrounding technology environment. These comprehensive services help to augment your staff, fill capability gaps, and improve your overall operability, often with less expense.
Four Packages of Services
Spinnaker Support offers four packages that represent specific sets of managed services and value-add consulting on a project basis. Customers select our Oracle Database managed services – with or separate from our third-party support – because they receive:
- Comprehensive and customized ITIL-centric services to augment your staff and provide additional expertise
- Responsive services 24/7/365, remotely or on-site
- Support from a global engineering team of Level 2 and 3 engineers that average 19+ years’ experience on Oracle Database
- Escalation, when required, as we have the ability to bring in expert Level 4 staff
- Help extending the life of stable, customized, and productive applications
- Additional, immediate assistance via our third-party support and consulting teams