Spinnaker Support offers a unique, global blend of managed services, value-add consulting, and third-party support for Oracle products. Its managed services and consulting skillsets encompass virtually every Oracle enterprise application and the entire surrounding technology environment. These services help to augment your staff, fill capability gaps in your IT team, and improve your overall operability, often with less expense.
HIC became an Oracle managed services customer of Spinnaker Support in March of 2019. “We needed the environment to be stable and reliable and to have someone knowledgeable to maintain that environment,” said HIC’s Director of IT Infrastructure. Since that time, Spinnaker Support’s team has performed all types of services, including DBA work, operating system configuration, performance monitoring, database tuning, and query writing.
In July of 2019, HIC learned of Spinnaker Support’s third-party Oracle Database and Technology support, which replaces Oracle’s annual maintenance and support. The combination of managed services and third-party support was an ideal solution for HIC, because it had no interest in upgrades, planned to eventually decommission its Oracle database, and was pleased at the prospect of immediate budget savings. Best of all, HIC was already working closely and collaboratively with Spinnaker Support, so consolidating services under a single vendor gave them far better value for their spend.