SAP Success Story – AutodeskMichelle Wilkinson2018-11-01T19:27:38+00:00
ChallengeAutodesk runs a stable version of SAP. But despite paying high fees for SAP customer-specific support, Autodesk was not receiving any patches or enhancements for compliance. How could we enhance its support while slashing costs—and unlock value across the company?
The support engineers are responsive, efficient, and engaged directly on resolving our issues. They don’t respond with stall tactics or try to push unneeded patches to ‘try’ and resolve issues, like SAP support. Ajith Kumar, Senior Manager ERP Applications
Application Version: SAP ECC 5 SP 24, SAP BW – NW 7.01, Business Objects – Box 31 SP 6